You and Your General Practice

This guide is a way for you to understand what you can expect from us and how you can get the most from your NHS. It explains how we can work together as a team and by you understanding our services it helps us to help you.

It contains lots of helpful information including:

  • What happens when you contact us to request an appointment
  • Who might be able to help you at the Practice
  • Where to find and how to use online services
  • The best way to get help when the Practice is closed
  • How to provide feedback or raise concerns.

You and Your General Practice

Page last reviewed: 07 October 2025
Page created: 17 September 2025